DLM Reset.

[#1]

Would a member of staff please be able to reset the DLM on my line.

We had an issue on our exchange a month or so ago measning very poor line qwuality for most phones in the town.

Since then we seem to be stuck on an attentuation of 24db causing up and down speeds to be almost the same at about 1 meg instead of roughly 9/1 as per the old line speed page.

Phone exchange:WHITCHURCH

Estimated line speed:9Mb (This may vary between 7.5Mb and 11Mb) - Checked on 2016-12-03 16:32:34

Current line speed:1 Mb

Thanks

[#2 · Accepted solution]

Thanks for getting in touch.

I've pushed through a line reset for you and your speeds should increase shortly.

[#3]

Thanks,much appreciated.

Now at 10.5 / 1.

Much better.

[#4]

Glad to hear it!