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DId we just have some connection issues ?

mseries
Grafter
Posts: 37
Registered: ‎25-12-2010

DId we just have some connection issues ?

Earlier, about 30 minutes ago my connection kept dropping and then my router reconnected. It was barely up for a few minutes at a time. Same thing happened yesterday early evening too. Has there been a problem at the PlusNet end ?
My speed now, according to my router isn't as high as it usually is.
4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,874
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: DId we just have some connection issues ?

Hi mseries,
I've just checked your account and made a few diagnostic checks.
I can't see any obvious issues I'm afraid but the connection is dropping fairly frequently so I'm going to advise raising that here: http://faults.plus.net
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Anonymous
Not applicable

Re: DId we just have some connection issues ?

I wonder if there was a gateway problem around 18:30 ?
mseries
Grafter
Posts: 37
Registered: ‎25-12-2010

Re: DId we just have some connection issues ?

still seeing these problems, raised a call as instructed above.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: DId we just have some connection issues ?

Your line is dropping very frequently, the noise on the line is likely to be the culprit of this. I'm going to update your fault ticket shortly.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.