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DId we just have some connection issues ?
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DId we just have some connection issues ?
23-12-2014 7:27 PM
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Earlier, about 30 minutes ago my connection kept dropping and then my router reconnected. It was barely up for a few minutes at a time. Same thing happened yesterday early evening too. Has there been a problem at the PlusNet end ?
My speed now, according to my router isn't as high as it usually is.
My speed now, according to my router isn't as high as it usually is.
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Re: DId we just have some connection issues ?
23-12-2014 7:58 PM
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Hi mseries,
I've just checked your account and made a few diagnostic checks.
I can't see any obvious issues I'm afraid but the connection is dropping fairly frequently so I'm going to advise raising that here: http://faults.plus.net
Adam
I've just checked your account and made a few diagnostic checks.
I can't see any obvious issues I'm afraid but the connection is dropping fairly frequently so I'm going to advise raising that here: http://faults.plus.net
Adam
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Re: DId we just have some connection issues ?
23-12-2014 8:04 PM
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I wonder if there was a gateway problem around 18:30 ?
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Re: DId we just have some connection issues ?
27-12-2014 11:47 AM
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still seeing these problems, raised a call as instructed above.
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Re: DId we just have some connection issues ?
29-12-2014 11:33 AM
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Your line is dropping very frequently, the noise on the line is likely to be the culprit of this. I'm going to update your fault ticket shortly.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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