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DG834PN issues

PiLoT
Grafter
Posts: 31
Registered: 13-01-2011

DG834PN issues

Was wondering how many people were using the DG834PN router? and if they have encountered slowdown
i installed it the other day and i seem to get a slower connection. i dont know if its the router or the internet
Also another question
i have a connection of "up to 8 megs"
am i on adsl or adsl2+
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: DG823PN issues

up to 8Mbs is 20CN/ADSL1
21CN/ADSL2+ is the up to 20Mbs service, which everyone will be moved too subject to their exchange being enabled for it.
Where are your seeing the "up to 8Mbs"?
Can't help with the router (and your title is wrong by the way) - have you tried switching it and your PC off/on?
What are the line stats from the router?
PiLoT
Grafter
Posts: 31
Registered: 13-01-2011

Re: DG823PN issues

the stats it gives me are
ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 34.0 db 19.0 db
Noise Margin 9.6 db 28.0 db
im a pc technician but networking is not my strong point
however ive found out it is because i was trying to upload to google music last night and it went very slow
this is because uploads are throttled by bt
so thats the speed issue solved.
next i need to know when i can move to adsl2+
anyone know where i can find out
Community Veteran
Posts: 1,612
Thanks: 22
Registered: 29-06-2010

Re: DG834PN issues

jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: DG834PN issues

Hi PiLoT,
ADSL2+ is not currently enabled at your exchange. We do have a product called Max Premium and one of it's benefits is that the upload is up to 832Kbps. Max premium is £7.83 per month. If you would like us to add that then raise a ticket here and We'll get it done.
Jojo Smiley