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Customer Options Team
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Customer Options Team
07-09-2015 11:18 AM
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Despite all the various changes over the last months do the PN COT still exist?
If so is there a direct to the COT phone number without having to contact CS first and then get redirected or even disconnected in the process
If so is there a direct to the COT phone number without having to contact CS first and then get redirected or even disconnected in the process
Message 1 of 4
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Re: Customer Options Team
07-09-2015 11:21 AM
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There always used to be but it seems to have vanished - found it
Route was
https://www.plus.net/home-broadband/contact/
Select Already a customer - Contact Us
Then Accounts and Billing
Then I am thinking of leaving
Then I am thinking of leaving Cancellation Procedure
Still need to contact us
Give us a call
Route was
https://www.plus.net/home-broadband/contact/
Select Already a customer - Contact Us
Then Accounts and Billing
Then I am thinking of leaving
Then I am thinking of leaving Cancellation Procedure
Still need to contact us
Give us a call
Message 2 of 4
(1,563 Views)
Re: Customer Options Team
07-09-2015 11:25 AM
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After a little digging I found this:
Customer options
From landlines: 0800 013 2632
From mobiles: 0330 123 9197
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
As per Jim's edit above
Customer options
From landlines: 0800 013 2632
From mobiles: 0330 123 9197
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
As per Jim's edit above
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 3 of 4
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Re: Customer Options Team
07-09-2015 11:32 AM
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Many thanks for your help guys, here's hoping they can still offer a good retention deal for plain old ADSL1 + the line rental in order to get it.
Message 4 of 4
(1,563 Views)
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