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Current speed in Connection Settings ---- 500kbps

atbs1
Grafter
Posts: 307
Registered: ‎14-04-2007

Re: Current speed in Connection Settings ---- 500kbps

Hi Hp, thanks for the comment.  No, not on wireless on this Pc.
However after a disconnect of 45 mins the results are much better 4691 down load and 381up.
atbs1
Grafter
Posts: 307
Registered: ‎14-04-2007

Re: Current speed in Connection Settings ---- 500kbps

However, the bt tester is still busy!
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Current speed in Connection Settings ---- 500kbps

That's pretty normal TBH, especially given the time of day.  Wink
(I meant the latest speed test result, though it also applies to the BT test unavailability)
LAdrain
Dabbler
Posts: 13
Registered: ‎02-12-2007

Re: Current speed in Connection Settings ---- 500kbps

PN have acknowledged I have a problem but they say it is due to line drops?  I have not noticed this, only very slow speeds since last week.  No changes in my hardware or setup for the past 2 years.
It's funny I' am not the only one to suffer 500kbps over the last few days?
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Current speed in Connection Settings ---- 500kbps

It's been raining quite a bit...................
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Current speed in Connection Settings ---- 500kbps

Quote from: LAdrain
PN have acknowledged I have a problem but they say it is due to line drops?  I have not noticed this, only very slow speeds since last week.  No changes in my hardware or setup for the past 2 years.

There are a few line drops, but they're not all that frequent TBH. Here's an excerpt from our RADIUS logs:
08:33 05/Jun/2008	N/A	  7:50:12 (on going)
07:28 05/Jun/2008 08:33 05/Jun/2008   1:4:43
07:03 05/Jun/2008 07:28 05/Jun/2008   0:24:41
06:51 04/Jun/2008 22:16 04/Jun/2008   15:24:47
17:26 03/Jun/2008 22:38 03/Jun/2008   5:12:16
16:29 03/Jun/2008 17:26 03/Jun/2008   0:56:23
09:33 03/Jun/2008 09:49 03/Jun/2008   0:16:0
07:35 03/Jun/2008 09:33 03/Jun/2008   1:57:48
21:35 02/Jun/2008 22:49 02/Jun/2008   1:14:3
11:08 02/Jun/2008 21:35 02/Jun/2008   10:26:50
10:21 02/Jun/2008 11:08 02/Jun/2008   0:47:38
07:57 02/Jun/2008 10:20 02/Jun/2008   2:23:44
07:25 01/Jun/2008 00:08 02/Jun/2008   16:42:50
07:43 31/May/2008 22:45 31/May/2008   15:2:45
07:12 31/May/2008 07:42 31/May/2008   0:30:44
07:59 30/May/2008 22:58 30/May/2008   14:58:45

We've enabled interleaving on your line. If that hasn't helped then make sure you pass your fault ticket back to the support team to let them know.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵