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Current line speed problem

ajbrown1965
Grafter
Posts: 121
Registered: ‎27-02-2009

Current line speed problem

I don't know if this is the same problem that Jojo was looking at a couple of months back, but my IP profile shown on BT tests went up from 5.7 to 6.35 about 48 hours ago, but my Current Line Speed shown by PN is stuck at 5.9. Could it be bumped up please? At one time it used to change within 24 hours but this hasn't happened with me for about 6 months, and I always have to ask for it to be changed. Thanks.
1 REPLY 1
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Current line speed problem

Hi ajbrown1965,
I have raised your profile to 6300 to allow for your new BT IP profile. This should take effect shortly.
Jojo Smiley