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Current line speed change

bradw
Grafter
Posts: 105
Registered: ‎21-05-2013

Current line speed change

IP Profile for your line is - 43.13 Mbps
Current line speed: 24 Mb
Could that be fixed please?
Thanks
5 REPLIES 5
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Current line speed change

At the weekends, there may not be any staff on the forum. Best off if you call support.
Ex - Plusnet Customer (2009 - 2023) now with BT
bradw
Grafter
Posts: 105
Registered: ‎21-05-2013

Re: Current line speed change

I see someone (or something) updated it to Current line speed: 37.4 Mb
Download speed achieved during the test was - 22.65 Mbps
For your connection, the acceptable range of speeds is 30.19 Mbps-43.13 Mbps .
Additional Information:
IP Profile for your line is - 43.13 Mbps
I guess that wasn't it then...
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Current line speed change

Your speed profle was automatically updated. I've checked your sync and it's showing it at 38.6Mbp/s which gives you the correct speed profile.
What's your IP profile currently at if you run another speed test?
bradw
Grafter
Posts: 105
Registered: ‎21-05-2013

Re: Current line speed change

Getting ~34mb now!  Smiley
BTW wasn't working when I tried though
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Current line speed change

Have you tried in another browser to see if the speed test will run?