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Crazy disconnects

SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Crazy disconnects

‎18-01-2010 11:58 AM

My router just went bonkers:
Info 	Jan 18 11:44:36	xDSL linestate up (ITU-T G.992.1; downstream: 4192 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Info 	Jan 18 11:44:12	xDSL linestate down
Info 	Jan 18 11:43:43	xDSL linestate up (ITU-T G.992.1; downstream: 4544 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 7.0 dB, Up: 23.0 dB)
Info 	Jan 18 11:43:23	xDSL linestate down
Info 	Jan 18 11:42:50	xDSL linestate up (ITU-T G.992.1; downstream: 4000 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 21.0 dB)
Info 	Jan 18 11:42:22	xDSL linestate down
Info 	Jan 18 11:41:50	xDSL linestate up (ITU-T G.992.1; downstream: 3680 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 8.0 dB, Up: 23.0 dB)
Info 	Jan 18 11:41:21	xDSL linestate down
Info 	Jan 18 11:40:49	xDSL linestate up (ITU-T G.992.1; downstream: 4064 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Info 	Jan 18 11:40:15	xDSL linestate down
Info 	Jan 18 11:39:42	xDSL linestate up (ITU-T G.992.1; downstream: 4128 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Info 	Jan 18 11:39:19	xDSL linestate down
Info 	Jan 18 11:38:47	xDSL linestate up (ITU-T G.992.1; downstream: 4064 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Info 	Jan 18 11:38:23	xDSL linestate down
Info 	Jan 18 11:38:15	PPP CHAP Chap receive success : authentication ok
Info 	Jan 18 11:38:15	PPP CHAP Receive challenge (rhost = THN-AG1)
Info 	Jan 18 11:38:11	PPP CHAP Receive challenge (rhost = ERX20.Birmingham4)
Info 	Jan 18 11:37:50	xDSL linestate up (ITU-T G.992.1; downstream: 1216 kbit/s, upstream: 448 kbit/s; output Power Down: 17.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 22.0 dB)
Info 	Jan 18 11:37:22	xDSL linestate down
Info 	Jan 18 11:36:51	xDSL linestate up (ITU-T G.992.1; downstream: 4256 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Warning 	Jan 18 11:36:31	PPP link down (Internet) [212.159.61.36]
Info 	Jan 18 11:36:30	GRP Default destination is not routed anymore via gateway 212.159.61.36


I powered it off and checked al the connections and the connection for the ADSL line in the back of the Thomson router has gone all floppy. Now the router is tucked away with the cable neatly routed so it can't get pulled on so I'm a bit concerned as to why the ADSL socket has gone floppy all of a sudden.
Message 1 of 6
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Crazy disconnects

‎18-01-2010 12:08 PM

perhaps the plastic retaining clip is partly broken
Message 2 of 6
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SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Crazy disconnects

‎18-01-2010 12:10 PM

No the whole socket wobbles in the casing - but I've wobbled it a bit and it doesn't to drop the connection so I guess its just a co-incidence
Message 3 of 6
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SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Crazy disconnects

‎18-01-2010 7:32 PM

Its' been messing me round again:
Was up, then it dropped and had the following status:
Link Status: Disconnected
Type: PPPoA
Last Error Message: Disconnected because idle timeout reached
Then the DSL line "vanished"  - just like it does when the router restarts.
Then it came back with the following:
Uptime: 0 days, 0:00:14
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,664
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
So I rebooted it and it connected and disconnected and reconnected:
Info 	Jan 18 19:26:32	GRP Default destination is routed via gateway 212.159.61.36
Info 	Jan 18 19:26:32	xDSL linestate up (ITU-T G.992.1; downstream: 4192 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 23.0 dB)
Info 	Jan 18 19:26:16	FIREWALL event (1 of 25): created rules
Info 	Jan 18 19:26:16	GRP Default destination is not routed anymore via gateway 212.159.61.36
Info 	Jan 18 19:26:15	xDSL linestate down
Info 	Jan 18 19:26:01	FIREWALL event (1 of 6): deleted rules
Info 	Jan 18 19:26:01	GRP Default destination is routed via gateway 212.159.61.36
Warning 	Jan 18 19:26:02	PPP link up (Internet) [212.159.61.36]
Info 	Jan 18 19:26:01	PPP CHAP Chap receive success : authentication ok
Info 	Jan 18 19:26:00	PPP CHAP Receive challenge (rhost = pcl-ag03)
Info 	Jan 18 19:26:00	PPP CHAP Receive challenge (rhost = ERX20.Birmingham4)
Info 	Jan 18 19:25:43	xDSL linestate up (ITU-T G.992.1; downstream: 4096 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 22.0 dB)
Info 	Jan 18 19:25:26	xDSL linestate down

So does anyone know if BT are messing round on my exchange? (Cheltenham)  Nothing has changed at my end.
Message 4 of 6
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SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Crazy disconnects

‎18-01-2010 8:28 PM

And again:
Info 	Jan 18 20:25:05	GRP Default destination is routed via gateway 212.159.61.36
Warning 	Jan 18 20:25:05	PPP link up (Internet) [212.159.61.36]
Info 	Jan 18 20:25:04	PPP CHAP Chap receive success : authentication ok
Info 	Jan 18 20:25:04	PPP CHAP Receive challenge (rhost = THN-AG1)
Info 	Jan 18 20:25:04	PPP CHAP Receive challenge (rhost = ERX20.Birmingham4)
Info 	Jan 18 20:24:57	xDSL linestate up (ITU-T G.992.1; downstream: 1280 kbit/s, upstream: 448 kbit/s; output Power Down: 17.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.0 dB, Up: 22.0 dB)
Info 	Jan 18 20:24:36	xDSL linestate down
Info 	Jan 18 20:24:11	SNTP Synchronised again to server: 192.168.0.1
Info 	Jan 18 20:24:04	xDSL linestate up (ITU-T G.992.1; downstream: 3616 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 7.5 dB, Up: 23.0 dB)
Info 	Jan 18 20:23:44	xDSL linestate down
Info 	Jan 18 20:23:24	FIREWALL event (1 of 2): created rules
Info 	Jan 18 20:23:24	GRP Default destination is not routed anymore via gateway 212.159.61.36
Warning 	Jan 18 20:23:24	PPP link down (Internet) [212.159.61.36]
Info 	Jan 18 20:23:11	FIREWALL event (1 of 1): deleted rules
Info 	Jan 18 20:23:11	GRP Default destination is routed via gateway 212.159.61.36
Info 	Jan 18 20:23:11	xDSL linestate up (ITU-T G.992.1; downstream: 3680 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 7.5 dB, Up: 22.0 dB)
Info 	Jan 18 20:22:41	GRP Default destination is not routed anymore via gateway 212.159.61.36
Info 	Jan 18 20:22:41	xDSL linestate down
Info 	Jan 18 20:22:10	FIREWALL event (1 of 2): deleted rules
Info 	Jan 18 20:22:09	GRP Default destination is routed via gateway 212.159.61.36
Info 	Jan 18 20:22:10	xDSL linestate up (ITU-T G.992.1; downstream: 3776 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 7.5 dB, Up: 23.0 dB)
Info 	Jan 18 20:21:50	FIREWALL event (1 of 1): created rules
Info 	Jan 18 20:21:49	GRP Default destination is not routed anymore via gateway 212.159.61.36
Info 	Jan 18 20:21:49	xDSL linestate down

Leaving me with a lousy connection speed:

Uptime: 0 days, 0:04:09
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,280
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 17.0
Line Attenuation (Up/Down) [dB]: 29.0 / 47.0
SN Margin (Up/Down) [dB]: 22.0 / 20.5
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 5 / 0
Loss of Signal (Local/Remote): 30 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 80 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0

So do I raise a ticket?
Message 5 of 6
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SteveA
Pro
Posts: 1,847
Thanks: 106
Fixes: 3
Registered: ‎17-06-2007

Re: Crazy disconnects

‎18-01-2010 8:42 PM

OK this is now beyond a joke:
Powered down to see if I could get a better line speed.

Info 	Jan 18 20:39:06	xDSL linestate up (ITU-T G.992.1; downstream: 3648 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.0 dB, Up: 23.0 dB)
Info 	Jan 18 20:38:46	xDSL linestate down
Info 	Jan 18 20:38:14	xDSL linestate up (ITU-T G.992.1; downstream: 1440 kbit/s, upstream: 448 kbit/s; output Power Down: 17.5 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.0 dB, Up: 23.0 dB)
Info 	Jan 18 20:37:45	xDSL linestate down
Info 	Jan 18 20:37:35	GRP Default destination is not routed anymore via gateway 212.159.61.36
Warning 	Jan 18 20:37:36	PPP link down (Internet) [212.159.61.36]
Info 	Jan 18 20:37:14	GRP Default destination is routed via gateway 212.159.61.36
Info 	Jan 18 20:37:13	xDSL linestate up (ITU-T G.992.1; downstream: 3648 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 7.5 dB, Up: 23.0 dB)
Info 	Jan 18 20:36:45	FIREWALL event (1 of 25): created rules
Info 	Jan 18 20:36:45	GRP Default destination is not routed anymore via gateway 212.159.61.36
Info 	Jan 18 20:36:45	xDSL linestate down
Info 	Jan 18 20:36:26	FIREWALL event (1 of 6): deleted rules
Info 	Jan 18 20:36:25	GRP Default destination is routed via gateway 212.159.61.36
Warning 	Jan 18 20:36:26	PPP link up (Internet) [212.159.61.36]
Info 	Jan 18 20:36:26	PPP CHAP Chap receive success : authentication ok
Info 	Jan 18 20:36:25	PPP CHAP Receive challenge (rhost = pcl-ag04)
Info 	Jan 18 20:36:24	PPP CHAP Receive challenge (rhost = ERX20.Birmingham4)
Info 	Jan 18 20:36:13	xDSL linestate up (ITU-T G.992.1; downstream: 3776 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 21.0 dB)
Info 	Jan 18 20:36:03	LOGIN User steve logged in on [HTTP] (from 192.168.0.55)
Info 	Jan 18 20:35:57	xDSL linestate down
Info 	Jan 18 20:35:26	xDSL linestate up (ITU-T G.992.1; downstream: 3776 kbit/s, upstream: 448 kbit/s; output Power Down: 19.0 dBm, Up: 11.5 dBm; line Attenuation Down: 47.0 dB, Up: 29.0 dB; snr Margin Down: 6.5 dB, Up: 22.0 dB)
Info 	Jan 18 20:34:54	xDSL linestate down
Info 	Jan 18 20:34:20	xDSL linestate down
Info 	Jan 18 20:33:48	FIREWALL event (1 of 1): deleted rules
Info 	Jan 18 20:33:47	FIREWALL level changed to Standard.
Info 	Jan 18 20:33:43	WIRELESS automatic channel selection done (channel = 6)
Info 	Jan 18 20:33:38	SNTP Synchronised to server: 192.168.0.1
Error 	Jan 18 20:33:38	SNTP Systemtime update: time setting 00:00:19 > new time setting: 20:33:39
Info 	00:00:15 (since last boot)	FIREWALL event (1 of 1): modified rules
Info 	00:00:16 (since last boot)	FIREWALL event (1 of 1): created rules
Info 	00:00:04 (since last boot)	WIRELESS interface turned on.
Error 	00:00:03 (since last boot)	[CWMP: 0:00:02.830] setting cwmp defaults
Warning 	00:00:02 (since last boot)	KERNEL Cold restart
Message 6 of 6
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