Countless Disconnections Since Early Morning
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- Re: Countless Disconnections Since Early Morning
Countless Disconnections Since Early Morning
24-08-2014 9:39 AM
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Re: Countless Disconnections Since Early Morning
24-08-2014 11:14 AM
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Can you look in your router log to see what the reason is for the disconnects? There are no reported issues with Plusnet's network.
Re: Countless Disconnections Since Early Morning
24-08-2014 3:23 PM
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Just got back home. Seems connection has been up for nearly two hours now at least. These are the last disconeections in router log.
Aug 24 14:50:40 LOGIN User admin logged in on [HTTP] (from 192.168.1.65)
Aug 24 14:50:37 LOGIN User tried to login on [HTTP] (from 192.168.1.65)
Aug 24 14:37:26 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 184.7.74.139 Dst ip: 87.114.158.248 Type: Destination Unreachable Code: Port Unreacheable
Aug 24 14:18:54 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 153.140.15.224 Dst ip: 87.114.158.248 Type: Destination Unreachable Code: Port Unreacheable
Aug 24 14:16:43 SNTP Synchronised again to server: 212.159.6.9
Aug 24 13:16:43 SNTP Synchronised again to server: 212.159.6.9
Aug 24 13:15:29 FIREWALL icmp check (1 of 2): Protocol: ICMP Src ip: 68.122.12.90 Dst ip: 87.114.158.248 Type: Destination Unreachable Code: Port Unreacheable
Aug 24 12:58:16 CONFIGURATION saved by TR69
Aug 24 12:57:58 FIREWALL event (1 of 1): deleted rules
Aug 24 12:57:54 PPP link up (Internet) [87.114.158.248]
Aug 24 12:57:54 GRP Default destination is routed via gateway 87.114.158.248
Aug 24 12:57:54 xDSL linestate up (ITU-T G.992.5; downstream: 14422 kbit/s, upstream: 888 kbit/s; output Power Down: 20.0 dBm, Up: 12.0 dBm; line Attenuation Down: 26.5 dB, Up: 14.5 dB; snr Margin Down: 6.0 dB, Up: 12.0 dB)
Aug 24 12:57:54 PPP CHAP Chap receive success : authentication ok
Aug 24 12:57:53 PPP CHAP Receive challenge (rhost = PCL-AG04)
Aug 24 12:57:52 PPP CHAP Receive challenge (rhost = bras-red3.bs)
Aug 24 12:57:32 PPP link down (Internet) [146.200.192.164]
Aug 24 12:57:28 xDSL linestate down
Aug 24 12:57:03 xDSL linestate down
Aug 24 12:56:48 FIREWALL event (1 of 1): created rules
Aug 24 12:56:47 GRP Default destination is not routed anymore via gateway 146.200.192.164
Aug 24 12:56:47 xDSL linestate down
Aug 24 12:16:42 SNTP Synchronised again to server: 212.159.6.9
Aug 24 11:26:20 CONFIGURATION saved by TR69
Aug 24 11:26:02 FIREWALL event (1 of 2): deleted rules
Aug 24 11:25:58 PPP link up (Internet) [146.200.192.164]
Aug 24 11:25:58 GRP Default destination is routed via gateway 146.200.192.164
Aug 24 11:25:50 PPP CHAP Chap receive success : authentication ok
Aug 24 11:25:38 PPP CHAP Receive challenge (rhost = JUNOS)
Aug 24 11:25:38 PPP CHAP Receive challenge (rhost = bras-red3.bs)
Aug 24 11:25:37 xDSL linestate up (ITU-T G.992.5; downstream: 14486 kbit/s, upstream: 888 kbit/s; output Power Down: 20.0 dBm, Up: 12.0 dBm; line Attenuation Down: 26.0 dB, Up: 14.5 dB; snr Margin Down: 6.0 dB, Up: 12.5 dB)
Aug 24 11:25:11 xDSL linestate down
Aug 24 11:24:47 xDSL linestate down
Aug 24 11:24:37 xDSL linestate up (ITU-T G.992.5; downstream: 13742 kbit/s, upstream: 664 kbit/s; output Power Down: 20.0 dBm, Up: 12.5 dBm; line Attenuation Down: 27.0 dB, Up: 15.0 dB; snr Margin Down: 6.0 dB, Up: 6.5 dB)
Aug 24 11:24:26 PPP link down (Internet) [146.200.135.45]
Aug 24 11:24:03 xDSL linestate down
Aug 24 11:23:38 FIREWALL event (1 of 2): created rules
Aside fron yesterday/today my net connection has been performing pretty good the last few weeks. Before then, there were some serious issues. First some problem with the box that serves my street. After Openreach came to fix that, I ended up without net/telephone for few days. Their 'engineer' had rewired box so all houses in street got calls for other numbers. Ours he can kindly decided not to bother to reconnect at all ... completely dead line.
As their continued to be some occasional disconnects, I decided to take internal wiring almost completely out of the question. I fitted an ADSL faceplate, rewired the phone extension and was able to remove filters from the house. Now connected to the ADSL plate in mastersocket, my line speed increased dramatically within the hour. I was getting 5000 kbps before. After fitting the ADSL faceplate, these have been the most recent results:
Date Download Speed Upload Speed
Today 14:57 11645 kbps (1.46MB/s) 642 kbps (80.3kB/s) Share
Aug 12, 00:57 12145 kbps (1.52MB/s) 575 kbps (71.9kB/s) Share
Jul 29, 22:15 9664 kbps (1.21MB/s) 728 kbps (91kB/s)
So I more than doubled my speed and stability hugely increased now everything is wired to the new ADSL plate in main socket. If all the disconnections yesterday/today are not down to the reported problems yesterday, hopefully there was some local work going on. I'm in west Cornwall.
Re: Countless Disconnections Since Early Morning
24-08-2014 5:04 PM
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Aug 24 16:54:55 CONFIGURATION saved by TR69
Aug 24 16:54:32 PPP link up (Internet) [146.90.49.3]
Aug 24 16:54:32 GRP Default destination is routed via gateway 146.90.49.3
Aug 24 16:54:32 PPP CHAP Chap receive success : authentication ok
Aug 24 16:54:32 PPP CHAP Receive challenge (rhost = PTW-AG01)
Aug 24 16:54:31 PPP CHAP Receive challenge (rhost = bras-red3.bs)
Aug 24 16:54:18 FIREWALL event (1 of 1): deleted rules
Aug 24 16:54:15 GRP Default destination is not routed anymore via gateway 87.114.158.248
Aug 24 16:54:15 PPP link down (Internet) [87.114.158.248]
Aug 24 16:54:15 GRP Default destination is routed via gateway 87.114.158.248
Aug 24 16:54:15 xDSL linestate up (ITU-T G.992.5; downstream: 12118 kbit/s, upstream: 664 kbit/s; output Power Down: 20.5 dBm, Up: 12.5 dBm; line Attenuation Down: 26.5 dB, Up: 14.5 dB; snr Margin Down: 6.0 dB, Up: 6.5 dB)
Aug 24 16:53:50 xDSL linestate down
Re: Countless Disconnections Since Early Morning
24-08-2014 5:10 PM
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I would recommend raising a fault at https://faults.plus.net
Re: Countless Disconnections Since Early Morning
24-08-2014 5:18 PM
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Re: Countless Disconnections Since Early Morning
24-08-2014 5:25 PM
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Re: Countless Disconnections Since Early Morning
24-08-2014 5:45 PM
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Oh well, I'll see what plusnet member of staff says do when they eventually notice thread. Hopefully, it's local problem that gets fixed.
Re: Countless Disconnections Since Early Morning
24-08-2014 6:15 PM
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Re: Countless Disconnections Since Early Morning
24-08-2014 6:24 PM
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Re: Countless Disconnections Since Early Morning
24-08-2014 6:40 PM
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Re: Countless Disconnections Since Early Morning
25-08-2014 3:51 PM
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Since I installed an ADSL faceplate my speed jumped from 5mb/s to 12mb/s in last couple of months, so I can lose a little speed for increased stability without much worry. My current SNR Margin is 6db. Would raising it to 8 or 9db make a difference?
Re: Countless Disconnections Since Early Morning
25-08-2014 4:46 PM
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My net is next to unusable now.
Re: Countless Disconnections Since Early Morning
25-08-2014 5:58 PM
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These are my most recent stats with the Thomson:
Today 15:08 DownStream Connection Speed 11887 kbps (1.49MB/s)
Yesterday 14:57 DownStream Connection Speed 11645 kbps (1.46MB/s)
SNR Margin: 6db
This is test with the just connected Netgear
DownStream Connection Speed 7651 kbps
SNR Margin: 13db
Don't understand how SNR Margin reported on Netgear after it just plugged in can be reported double. Thought that was set by ISP for the line. Is the netgear's top speed limited? But anyway, it's stable for now.
Re: Countless Disconnections Since Early Morning
25-08-2014 6:07 PM
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It has probably fixed it but doesn't explain what caused the problem in the first place
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