Could you increase my SN Margin please ?
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Could you increase my SN Margin please ?
18-04-2015 8:54 PM
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As the title states, could you please increase the download margin to about 6.0 ? - The reason being is that I keep getting disconnected every couple of hours or so. At the moment, it's :
SN Margin (Up/Down) [dB]: 6,2 / 3,0
Thank you
Re: Could you increase my SN Margin please ?
18-04-2015 9:30 PM
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hopefully one of the staff team will pick this up for you.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Could you increase my SN Margin please ?
19-04-2015 1:13 PM
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And looks like the connection dropped again. How do I raise a ticket ?
Thanks.
Re: Could you increase my SN Margin please ?
20-04-2015 2:59 PM
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Re: Could you increase my SN Margin please ?
20-04-2015 6:07 PM
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Unfortunately it's still at 3.0
Re: Could you increase my SN Margin please ?
21-04-2015 9:34 AM
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I've contacted a team within our suppliers who should be able to change this manually.
Check it later on and hopefully it's increased.
Re: Could you increase my SN Margin please ?
21-04-2015 12:50 PM
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It's increased to about 6.1 which hopefully should stop the connection dropping. And btw, should the router have restarted itself after that change ?
Re: Could you increase my SN Margin please ?
21-04-2015 12:57 PM
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Re: Could you increase my SN Margin please ?
21-04-2015 1:28 PM
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Re: Could you increase my SN Margin please ?
21-04-2015 1:48 PM
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Re: Could you increase my SN Margin please ?
21-04-2015 4:25 PM
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Thanks again.
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