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Could you give my IP Profile a nudge?

MJN
Aspiring Pro
Posts: 1,103
Thanks: 54
Fixes: 2
Registered: 26-08-2010

Could you give my IP Profile a nudge?

Hi,
As the subject implies, the IP Profile at your end seems to be stuck and doesn't seem to be chasing BT's very well:
PN:
Quote
Current line speed:
   3.6 Mb

BT:
Quote
Download speedachieved during the test was - 3.16 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.41 Mbps

My current sync rate is 9530/888.
Could you give it a nudge if that's the appropriate course of action?
Many thanks,
Mathew
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Could you give my IP Profile a nudge?

Any better?
Chris Pettitt
Cloud Environments Engineer
MJN
Aspiring Pro
Posts: 1,103
Thanks: 54
Fixes: 2
Registered: 26-08-2010

Re: Could you give my IP Profile a nudge?

That's perfect - thanks Chris!