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Could you give my IP Profile a nudge?

MJN
Pro
Posts: 1,318
Thanks: 161
Fixes: 5
Registered: ‎26-08-2010

Could you give my IP Profile a nudge?

Hi,
As the subject implies, the IP Profile at your end seems to be stuck and doesn't seem to be chasing BT's very well:
PN:
Quote
Current line speed:
   3.6 Mb

BT:
Quote
Download speedachieved during the test was - 3.16 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 8.41 Mbps

My current sync rate is 9530/888.
Could you give it a nudge if that's the appropriate course of action?
Many thanks,
Mathew
2 REPLIES 2
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Could you give my IP Profile a nudge?

Any better?
MJN
Pro
Posts: 1,318
Thanks: 161
Fixes: 5
Registered: ‎26-08-2010

Re: Could you give my IP Profile a nudge?

That's perfect - thanks Chris!