cancel
Showing results for 
Search instead for 
Did you mean: 

Could someone at Plus please look at my question please

cmsaunders
Dabbler
Posts: 10
Registered: 07-12-2009

Could someone at Plus please look at my question please

Posted on Monday, no reply as yet 
Question #44170184
1 REPLY
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Could someone at Plus please look at my question please

Hi cmsaunders, the reason behind the delay is that you didn't complete the fault checker but added comments to the bottom through the ticketing system which pushed the ticket to a non-standard pool. This will still be picked up by the Faults Team and it needs a full test by them to identify the problem with your speeds so I'll leave it to them to get in touch and advise you what we can do.