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Could someone at Plus please look at my question please
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Could someone at Plus please look at my question please
06-07-2011 3:19 PM
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Posted on Monday, no reply as yet
Question #44170184
Question #44170184
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Re: Could someone at Plus please look at my question please
06-07-2011 6:24 PM
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Hi cmsaunders, the reason behind the delay is that you didn't complete the fault checker but added comments to the bottom through the ticketing system which pushed the ticket to a non-standard pool. This will still be picked up by the Faults Team and it needs a full test by them to identify the problem with your speeds so I'll leave it to them to get in touch and advise you what we can do.
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