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Continued slow speed

keithjthomas
Newbie
Posts: 5
Registered: 22-11-2013

Continued slow speed

My SPEED in Lynton, Devon is APPALLING and has been for weeks!!
Download is 350kbs - Up is 249kbs
It used to be 1.2mps!!
3 REPLIES
cedlor
Grafter
Posts: 687
Thanks: 2
Registered: 02-04-2015

Re: Continued slow speed

It is not much use posting then not following up with the information needed for members to try and help.
You need to complete all the tests here  https://community.plus.net/forum/index.php/topic,143835.0.html
and post the results.

Also  as  Spoonwhittler said in January
    spoon whittler
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« Reply #1 on 24/01/2014, 13:25 »
Have you tried using the test socket?
Are you connected to the router wired or wireless? (If you are wireless you need to test wired)
Have you raised a fault? http://faults.plus.net
keithjthomas
Newbie
Posts: 5
Registered: 22-11-2013

Re: Continued slow speed

Problem sorted - after running BT full test speed is back to normal (why?) 1.2gbs not good but normal! Smiley
cedlor
Grafter
Posts: 687
Thanks: 2
Registered: 02-04-2015

Re: Continued slow speed

Well that is good news Smiley 
If it is an intermittent line fault, it could return in which case the  router stats may help shed light on it.