Constant connection timeouts
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Constant connection timeouts
21-11-2012 11:09 PM
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For example, it happened with the plus.net site earlier, here's a tracert when it occurs:
traceroute to plus.net (212.159.0.4), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 3.686 ms 0.979 ms 1.226 ms
2 lo0-central10.ptn-ag04.plus.net (195.166.128.193) 16.059 ms 15.344 ms 14.647 ms
3 link7-central10.ptn-gw01.plus.net (84.93.248.236) 14.444 ms 13.745 ms 13.317 ms
4 * * *
5 * * *
as opposed to:
traceroute: Warning: plus.net has multiple addresses; using 212.159.8.2
traceroute to plus.net (212.159.8.2), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 1.351 ms 0.957 ms 0.941 ms
2 lo0-central10.ptn-ag04.plus.net (195.166.128.193) 14.347 ms 13.820 ms 13.917 ms
3 link3-central10.ptn-gw01.plus.net (84.93.248.228) 17.609 ms 15.480 ms 13.471 ms
4 xe-10-1-0.ptw-cr01.plus.net (212.159.1.44) 13.494 ms 13.758 ms 13.564 ms
5 te9-4.ptn-gw01.plus.net (195.166.129.33) 14.914 ms 13.675 ms 15.510 ms
6 gi5-1.peh-cr02.plus.net (84.93.232.61) 21.510 ms 20.680 ms 25.088 ms
7 po5.peh-cr01.plus.net (84.93.232.16) 24.752 ms 21.178 ms 20.744 ms
8 vlan2658.peh-elb02.plus.net (84.93.232.53) 24.486 ms 22.158 ms 26.037 ms
9 vlan2658.peh-elb02.plus.net (84.93.232.53) 32.243 ms 21.217 ms 21.284 ms
Anyone got any ideas?
Re: Constant connection timeouts
21-11-2012 11:15 PM
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I was going to suggest checking your MTU but I don't think a tracert is affected by MTU.
Re: Constant connection timeouts
21-11-2012 11:19 PM
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Quote from: ReedRichards Are you using a wireless connection to your router? They sometimes fade in and out without showing any obvious signs but the symptoms might be as you describe.
I was going to suggest checking your MTU but I don't think a tracert is affected by MTU.
I am using a wireless router, I'm less than 3m away from it though. My MTU is 1432 anyway, if that helps.
Re: Constant connection timeouts
21-11-2012 11:33 PM
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Re: Constant connection timeouts
22-11-2012 1:08 PM
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Quote from: ReedRichards 1432 is unusually low.
what would you recommend changing it to? 1492?
Re: Constant connection timeouts
22-11-2012 1:44 PM
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Re: Constant connection timeouts
22-11-2012 1:56 PM
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Re: Constant connection timeouts
22-11-2012 4:13 PM
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Session Started Session Ended Session Duration
13:09 22/Nov/2012 N/A 3:3:0 (on going)
09:31 19/Nov/2012 13:09 22/Nov/2012 3 Days, 3:37:57
09:29 19/Nov/2012 09:30 19/Nov/2012 0:0:13
09:28 19/Nov/2012 09:28 19/Nov/2012 0:0:12
23:59 18/Nov/2012 09:27 19/Nov/2012 9:27:43
23:58 18/Nov/2012 23:58 18/Nov/2012 0:0:12
19:16 18/Nov/2012 23:56 18/Nov/2012 4:40:13
19:14 18/Nov/2012 19:14 18/Nov/2012 0:0:13
19:11 18/Nov/2012 19:12 18/Nov/2012 0:0:12
13:37 18/Nov/2012 19:11 18/Nov/2012 5:34:16
13:36 18/Nov/2012 13:36 18/Nov/2012 0:0:15
22:40 17/Nov/2012 13:35 18/Nov/2012 14:54:45
16:26 16/Nov/2012 22:40 17/Nov/2012 One Day, 6:13:59
16:15 16/Nov/2012 16:25 16/Nov/2012 0:9:32
13:04 16/Nov/2012 16:14 16/Nov/2012 3:10:5
09:19 16/Nov/2012 13:03 16/Nov/2012 3:44:11
03:10 16/Nov/2012 09:18 16/Nov/2012 6:8:19
02:01 16/Nov/2012 03:10 16/Nov/2012 1:8:3
18:03 15/Nov/2012 02:01 16/Nov/2012 7:58:23
10:46 15/Nov/2012 18:01 15/Nov/2012 7:14:22
03:34 07/Nov/2012 10:46 15/Nov/2012 8 Days, 7:12:4
21:12 05/Nov/2012 03:34 07/Nov/2012 One Day, 6:21:32
11:25 05/Nov/2012 21:00 05/Nov/2012 9:34:29
11:24 05/Nov/2012 11:24 05/Nov/2012 0:0:13
18:19 04/Nov/2012 11:22 05/Nov/2012 17:2:40
02:02 04/Nov/2012 18:19 04/Nov/2012 16:16:49
01:49 04/Nov/2012 02:01 04/Nov/2012 0:11:15
23:11 29/Oct/2012 01:48 04/Nov/2012 5 Days, 2:37:35
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Constant connection timeouts
22-11-2012 4:54 PM
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Bob, the connection definitely doesn't feel very stable! I don't know how many of them are me power cycling the modem after seeing these timeout issues though.
Re: Constant connection timeouts
23-11-2012 11:14 AM
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However things seem to have settled down a little over the past few days so IMHO I'd not worry about it but do let us know if you spot any further problems:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13536691815476.png"/>
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