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Connections problems

Iain03
Grafter
Posts: 31
Registered: ‎02-04-2008

Connections problems

Over the past few  days my connection has been dropping frequently, it's having a bad effect on my connection I have connected into the Test Socket with an alternative microfilter (openreach could not fit a face plate easily on my socket) all ready to see if that would help.
Thanks Iain
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Connections problems

Hi Iain,
When was it roughly that you connected to your Test Socket?
Here's a graph of your connection:
<img src="http://community.plus.net/visualradius/generated/image14037880377339.png"/>
Chris Pettitt
Cloud Environments Engineer
Iain03
Grafter
Posts: 31
Registered: ‎02-04-2008

Re: Connections problems

Hi Chris
It was Sunday night  that I connected to the test socket and changed the filter around 8 pm I think.
My connection is on 24/7 I never disconnect myself.
Thanks Iain
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Connections problems

Thanks for the information. Please raise this with our Faults Team at http://faults.plus.net and we'll get this sorted out for you.
Chris Pettitt
Cloud Environments Engineer