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Connection speed has halved

cj070815
Newbie
Posts: 1
Registered: ‎27-09-2015

Connection speed has halved

My connection speed has halved this week to what it was. Please can you sort this out asap, I have already sent a message to the support team and they have not even responded.  See attachments of what I was getting to what I am getting now. I have done all the ususal checks and reset the router by leaving it off for 1 hour then back on.
1 REPLY
Superuser
Superuser
Posts: 12,977
Thanks: 4,273
Fixes: 26
Registered: ‎22-08-2007

Re: Connection speed has halved

CJ,
A warm welcome to the forums.
Can you please follow the guidance in the slow speeds thread - see the link below.