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Connection problems between technicolor & Panasonic smart box

Topcat
Newbie
Posts: 2
Registered: 10-09-2014

Connection problems between technicolor & Panasonic smart box

I am experiencing problems getting my Panasonic DMR-HWT130 smart box to communicate with the technicolor router, I have tried wireless and direct wired but each time it cant get through the gateway onto the web. I disabled the firewall and have been through the help topics but have had no luck, I know the Panasonic unit is ok as it worked with the TalkTalk router a couple of months ago before a house move forced a change to plusnet. Any help that anyone can give would be greatly appreciated. Cheers
2 REPLIES
Community Veteran
Posts: 6,396
Thanks: 513
Fixes: 46
Registered: 30-07-2007

Re: Connection problems between technicolor & Panasonic smart box

Hi and welcome to the forum,
We've seen problems with some Pansonic devices not getting IP addresses via DHCP from the technicolor router. Setting an IP addess, DNS & gateway manually seems to sort the problem.
See this thread http://community.plus.net/forum/index.php/topic,122172.0.html
Topcat
Newbie
Posts: 2
Registered: 10-09-2014

Re: Connection problems between technicolor & Panasonic smart box

MisterW
Thank-you for the help problem is now sorted  Smiley