cancel
Showing results for 
Search instead for 
Did you mean: 

Connection problems between technicolor & Panasonic smart box

Topcat
Newbie
Posts: 2
Registered: ‎10-09-2014

Connection problems between technicolor & Panasonic smart box

I am experiencing problems getting my Panasonic DMR-HWT130 smart box to communicate with the technicolor router, I have tried wireless and direct wired but each time it cant get through the gateway onto the web. I disabled the firewall and have been through the help topics but have had no luck, I know the Panasonic unit is ok as it worked with the TalkTalk router a couple of months ago before a house move forced a change to plusnet. Any help that anyone can give would be greatly appreciated. Cheers
2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 14,716
Thanks: 5,503
Fixes: 393
Registered: ‎30-07-2007

Re: Connection problems between technicolor & Panasonic smart box

Hi and welcome to the forum,
We've seen problems with some Pansonic devices not getting IP addresses via DHCP from the technicolor router. Setting an IP addess, DNS & gateway manually seems to sort the problem.
See this thread http://community.plus.net/forum/index.php/topic,122172.0.html

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Topcat
Newbie
Posts: 2
Registered: ‎10-09-2014

Re: Connection problems between technicolor & Panasonic smart box

MisterW
Thank-you for the help problem is now sorted  Smiley