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Connection issues
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Connection issues
12-03-2014 6:49 PM
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Hi,
I'm finding it impossible to connect to some sites. I've tried disconnecting the router but no luck.
I tried tracerouting www.linx.net by telnetting into to the tg582n. I could ping www.plus.net at this time, but not portal.plus.net.
I get the same result from the wired and wireless devices in the house. Router in master socket (which is a dsl faceplate type) with no extensions connected.
12/03/2012 18:20
: traceroute addr=198.18.1.38
ttl=1 195.166.128.185 24775 us 27064 us 22043 us
ttl=2 212.159.2.172 22866 us 21838 us 22247 us
ttl=3 * * *
ttl=4 * *
Do you want to continue traceroute? (y/n) :n
12/03/2012 18:24
: traceroute addr=198.18.1.38
ttl=1 195.166.128.195 33521 us 22009 us 21590 us
ttl=2 212.159.2.144 22435 us 21917 us 21676 us
ttl=3 * * *
The connection has been unreliable for some time now but has resolved with time. I'm getting fed up and thinking of leaving.
I'm finding it impossible to connect to some sites. I've tried disconnecting the router but no luck.
I tried tracerouting www.linx.net by telnetting into to the tg582n. I could ping www.plus.net at this time, but not portal.plus.net.
I get the same result from the wired and wireless devices in the house. Router in master socket (which is a dsl faceplate type) with no extensions connected.
12/03/2012 18:20
: traceroute addr=198.18.1.38
ttl=1 195.166.128.185 24775 us 27064 us 22043 us
ttl=2 212.159.2.172 22866 us 21838 us 22247 us
ttl=3 * * *
ttl=4 * *
Do you want to continue traceroute? (y/n) :n
12/03/2012 18:24
: traceroute addr=198.18.1.38
ttl=1 195.166.128.195 33521 us 22009 us 21590 us
ttl=2 212.159.2.144 22435 us 21917 us 21676 us
ttl=3 * * *
The connection has been unreliable for some time now but has resolved with time. I'm getting fed up and thinking of leaving.
Message 1 of 2
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1 REPLY 1
Re: Connection issues
12-03-2014 11:36 PM
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Have you raised a fault with us at all?
It's probably worth getting our Faults Team to take a look, if it's an external issue, we can get that resolved for you. You can raise a fault online at http://faults.plus.net
It's probably worth getting our Faults Team to take a look, if it's an external issue, we can get that resolved for you. You can raise a fault online at http://faults.plus.net
Message 2 of 2
(226 Views)
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