Connection issues
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- Re: Connection issues
Connection issues
17-06-2013 4:51 PM
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I know my line/exchange is crap and the house is on the market to move but trying to use my net for gaming now is annoying .
Used to get a stable 1.9mb with 16m/s ping with the occasional blips and 7-8db
I've been using the ping graph on TBB the last few weeks
Connection Speed 1952 kbps 704 kbps
Line Attenuation 60.0 db 31.5 db
Noise Margin 10.3 db 7.0 db
btw i've been in the test socket for over 1 month now,new filters,new router,new cables.
Re: Connection issues
17-06-2013 5:53 PM
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ADSL Link Downstream Upstream
Connection Speed 2304 kbps 192 kbps
Line Attenuation 60.0 db 31.5 db
Noise Margin 9.0 db 8.0 db
Re: Connection issues
17-06-2013 5:56 PM
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Re: Connection issues
17-06-2013 5:57 PM
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Re: Connection issues
18-06-2013 1:37 PM
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Re: Connection issues
19-06-2013 6:58 PM
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I'll keep a eye on the ping steam started downloading last night and this afternoon cause a huge bump in ping and packet losses but I'll turn that off till the weekend if i can.
Any reason why the ping is rising from 10.20pm to 5 pm as nothing is using the internet during them times? hold that though for a minute I'll turn wifi off on the phone
Re: Connection issues
20-06-2013 10:38 AM
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Hard to say about the ping spikes but interestingly your connection dropped a few times during that timeframe so I'm wondering if they were due the line dropping:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image1371720894254.png"/>
Re: Connection issues
27-07-2013 10:40 AM
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Whatever you done worked a treat till it dropped out.
Re: Connection issues
29-07-2013 10:34 AM
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I can see exactly what happened. You seem to have been affected by an issue (which we have logged under problem ID 75444) that's caused you to be placed on the wrong speed profile, ie one that isn't appropriate to the synch speed.
I've corrected that now and I'm going to see if I can push things further forward with investigating 75444 today.
Re: Connection issues
29-07-2013 6:23 PM
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Re: Connection issues
03-09-2013 7:06 PM
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Re: Connection issues
04-09-2013 4:26 PM
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I've submitted an SNR reset as that should hopefully improve things. Let me know if not.
Adam
Re: Connection issues
04-09-2013 5:05 PM
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Router stats is showing this
DownStream Connection Speed 2368 kbps
UpStream Connection Speed 704 kbps
but I'm only getting 1.1mb download again.
Re: Connection issues
04-09-2013 5:09 PM
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Re: Connection issues
04-09-2013 5:12 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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