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Connection issue

FIXED
Helena57
Newbie
Posts: 2
Fixes: 1
Registered: ‎09-12-2016

Connection issue

‎09-12-2016 9:28 AM

My laptop connects via Ethernet now telling me I have no internet on Ethernet although wifi working light on box for Ethernet was out or flashing yesterday when it happened but now back on any ideas as I'm not tech savvy
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MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Connection issue

‎09-12-2016 12:13 PM

Hi Helena,

Are you still having problems connecting? You are showing as active in our connection logs after a brief disconnection yesterday.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Helena57
Newbie
Posts: 2
Fixes: 1
Registered: ‎09-12-2016

Re: Connection issue

Fix

‎09-12-2016 3:57 PM

yes thanks followed the instructions for issues after windows10 automatic update and they worked Thanks

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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Connection issue

‎09-12-2016 4:01 PM

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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