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Connection dropping.

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: ‎27-03-2017

Connection dropping.

Hi been with plusnet for couple of years now & recently my connection has been dropping out at random times. Can someone take a look at my line please. Pain in the ass when i'm trying to play online games then suddenly get flashing orange light on router & booted out.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Connection dropping.

Hi there.

I'm really sorry to hear you're experiencing connection problems.

Could you plug your router into the test socket as explained Here and if you continue to experience problems please raise a fault to us at http://faults.plus.net letting us know over here once you've done so and we'll pass this onto our suppliers to arrange an engineer.

Thanks

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet