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Connection dropping out frequently today

Louise4
Newbie
Posts: 2
Registered: 03-11-2016

Connection dropping out frequently today

Totally sick of my connection dropping out..been with plus net for about 7 years but the past few weeks it cuts out frequently..can someone tell me if there is problems in my area because its an hour wait on the phone and feels like its cutting out every 10 mins..very frustrating!!!!

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: Connection dropping out frequently today

Hi there,

 

Tests are indicating a potential fault with the service. Please report this with us over at http://faults.plus.net then drop us a reply here so we can follow thing up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Louise4
Newbie
Posts: 2
Registered: 03-11-2016

Re: Connection dropping out frequently today

Thanks..just done the test on the link you sent so hoping it gets fixed soon..it seems to have been stable for over 1 hour now so fingers crossed 

Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: Connection dropping out frequently today

Thanks for the heads up.

 

I've reported the fault with our suppliers for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team