cancel
Showing results for 
Search instead for 
Did you mean: 

Connection dropping 3 days in row.

dave1240
Grafter
Posts: 70
Registered: 09-06-2011

Connection dropping 3 days in row.

Link Information
Uptime:
0 days, 0:03:43
DSL Type:
G.992.1 annex A
Channel mode:
Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]:
1,132 / 7,520
Bandwidth (Up/Down) [kbps/kbps]:
448 / 7,488
Data Transferred (Sent/Received) [kB/MB]:
0.00 / 1.46
Output Power (Up/Down) [dBm]:
12.0 / 19.5
Line Attenuation (Up/Down) [dB]:
17.5 / 30.0
SN Margin (Up/Down) [dB]:
26.0 / 9.5
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
65,539 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
65,539 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 0
HEC Errors (Up/Down):
0 / 0

No idea where this is starting at so hopefully some one can see something within this information.
4 REPLIES
Superuser
Superuser
Posts: 9,156
Thanks: 562
Fixes: 46
Registered: 06-04-2007

Re: Connection dropping 3 days in row.

Can't see anything amiss with those stats though it looks like the DLM has increased your target SNR margin to 9dB to try to stabilise the connection. Have you worked through the steps in the Dropping Connection troubleshooter?
If you have I suggest you raise a fault at http://faults.plus.net/.
David
David
dave1240
Grafter
Posts: 70
Registered: 09-06-2011

Re: Connection dropping 3 days in row.

Still getting connection drop outs, just had plenty full ! of disconnects.
DSL Connection
Link Information
Uptime: 0 days, 0:02:54
DSL Type: G.992.1 annex A
Channel mode: Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,188 / 7,424
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,392
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 724.00
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 17.5 / 30.0
SN Margin (Up/Down) [dB]: 28.0 / 9.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 262,144 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 262,144 / 0
FEC Errors (Up/Down): 0 / 1,958
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
jim:green formatted sorted to get rid of blank lines mod:end
Community Veteran
Posts: 38,441
Thanks: 1,017
Fixes: 61
Registered: 15-06-2007

Re: Connection dropping 3 days in row.

Comparing the results from earlier today your error seconds have increased alarmingly.
Obviously there is something badly adrift
Does your router support Routerstats http://www.vwlowen.co.uk/internet/files.htm or Routerstats Lite
If it does can you start logging the data and see what happens when your error rate goes through the roof
Are you using the test socket - the one under the removable lower plate of the master socket
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Connection dropping 3 days in row.

Hi dave1240,
Your line looked a bit unstable on Friday and Saturday, but seems to have improved. Is that because you plugged into the test socket?
Jojo Smiley