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Connection died?

pint
Grafter
Posts: 382
Thanks: 6
Registered: 19-08-2007

Connection died?

anyone else having trouble?
my connection appears to have died, just tried re-booting the rooter several times factory re-sets and so on, but still no connection. it says DSL is up, but not much else.
6 REPLIES
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Connection died?

Community Veteran
Posts: 38,439
Thanks: 1,017
Fixes: 61
Registered: 15-06-2007

Re: Connection died?

Broadband Connectivity (82670) - NEW
Broadband
Posted on: Friday 29 August 2014, 13:38
We've just experienced a significant drop in end user sessions across our broadband network.
This will have caused a large volume of customers to lose connectivity to the Internet.
Our network engineers are investigating and we'll provide another update later today.

Kind regards,
Adam Walker
Customer Relations
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Connection died?

The guys above beat me to it.
Your best bet is to keep checking the service status page as posted by chenks76.
Sorry for the downtime.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 38,439
Thanks: 1,017
Fixes: 61
Registered: 15-06-2007

Re: Connection died?

SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 587
Fixes: 53
Registered: 21-09-2009

Re: Connection died?

Is this the same issue as happened on Wednesday?  And Tuesday and last Saturday?
Acassim
Grafter
Posts: 1,075
Thanks: 1
Registered: 11-06-2007

Re: Connection died?

I'm afraid it wasn't georgelnx.
We saw a couple of different issues on Friday both within our network and outside of it.