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Connection died?

pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Connection died?

anyone else having trouble?
my connection appears to have died, just tried re-booting the rooter several times factory re-sets and so on, but still no connection. it says DSL is up, but not much else.
6 REPLIES 6
chenks76
All Star
Posts: 3,274
Thanks: 338
Fixes: 12
Registered: ‎24-10-2013

Re: Connection died?

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Connection died?

Broadband Connectivity (82670) - NEW
Broadband
Posted on: Friday 29 August 2014, 13:38
We've just experienced a significant drop in end user sessions across our broadband network.
This will have caused a large volume of customers to lose connectivity to the Internet.
Our network engineers are investigating and we'll provide another update later today.

Kind regards,
Adam Walker
Customer Relations
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Connection died?

The guys above beat me to it.
Your best bet is to keep checking the service status page as posted by chenks76.
Sorry for the downtime.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Connection died?

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Connection died?

Is this the same issue as happened on Wednesday?  And Tuesday and last Saturday?
Ex - Plusnet Customer (2009 - 2023) now with BT
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: Connection died?

I'm afraid it wasn't georgelnx.
We saw a couple of different issues on Friday both within our network and outside of it.