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Connection being throttled?

MrOzzy
Newbie
Posts: 3
Registered: ‎18-09-2016

Connection being throttled?

Hi, I've been with plusnet for a long time now and lately it seems to be a lot worse than it used to be.
1-2 days minimum a month we'll get random d/c's throughout the day, and quite often late at night regularly.
Rarely this coincides with listed maintenance on the site, but most of the time not.

Last night I left a video uploading and I get up this morning and it's barely uploaded anything. I check the speed, and it's only uploading at 20-40 kb/s.
Confused I do a couple speed tests to check, and it's registering at 0.1-0.2 Mbps.

 

I'm on Plusnet Unlimited and have never noticed any drop in my upload speed like this before.
My normal max speed is around 130 kb/s.

I'll wait to see if it improves but I'm getting increasingly frustrated with the drop in quality of Plusnet the last year or so.

Has anyone else experienced this?

**UPDATE**
So after a few hours of no change I rebooted the router and speeds went back to normal.
However I'm still confused as to why this would happen anyway?
Was it something Plusnet did which rebooting the router fixed?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,651
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Connection being throttled?

Hi there, I'm glad that helped. Mind dropping me PM with your username?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team