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Connection a night then day.

Anonymous4
Newbie
Posts: 1
Registered: 17-09-2017

Connection a night then day.

Hi have just come here to ask for some help.

I've been getting problems with my internet connection in the evening starting about 6 pm where my internet connection suddenly times out for 10-15 seconds but in the day its perfectly fine.

Does anyone have any solution to this?

Thank you!

5 REPLIES
Gel
Pro
Posts: 1,387
Thanks: 133
Fixes: 10
Registered: 02-08-2007

Re: Connection a night then day.

Community Veteran
Posts: 5,346
Thanks: 609
Registered: 23-09-2010

Re: Connection a night then day.

I had a similar "on time" evening cut out problem several years ago.

I tracked it down to a nearby building site where a local pub was being knocked down and turned into a uni car park. Telephone cables had been diverted and hung right across the site. In the evening a generator started up powering the sites bright lights.

After a few weeks the site was cleared as was the connection drop out.

 

RichardB
Pro
Posts: 302
Thanks: 71
Fixes: 3
Registered: 19-11-2008

Re: Connection a night then day.


Anonymous4 wrote:

I've been getting problems with my internet connection in the evening starting about 6 pm where my internet connection suddenly times out for 10-15 seconds but in the day its perfectly fine.

 

I had something simillar, internet dropping, eventually figured out it was when the TV was on.

The TV psu brick was emitting a lot of interference wiping out broadband. A new psu brick fixed the problem.

Is anything turned on at 6 pm?

A friend also had similkar issues which were caused by the local shops security cameras. The night time IR lights were automatically coming on drawing more power from the power supply.  They affected the BB to several houses. It took weeks to locate the problem :-(

 

Richard

Plusnet Help Team
Plusnet Help Team
Posts: 4,160
Thanks: 865
Fixes: 212
Registered: 21-04-2017

Re: Connection a night then day.

It does sound like this may be WiFi related, because the actual connection is pretty stable:

 

I'd recommend going through wireless troubleshooting here

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Connection a night then day.

Checking your line the connection itself isn't dropping out, so this may be wifi causing the issue. Next time you see a dropout, try a wired device and see if you're experiencing the same issues please.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff