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Connection Loss

fox65
Dabbler
Posts: 16
Registered: 06-09-2009

Connection Loss

Hello, a couple of months ago or so I had this problem and you made a change at your end, all was working ok but now I am back to losing my internet connection on a regular basis, not for long but enough to make it a bit of a pain, I could do with a little help please. 
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Connection Loss

Hi fox65,
Sorry to see there's an issue again.
It was due to a phone fault last time, I've run some line tests and that isn't detecting any problems so that may well mean we're looking at a separate issue this time.
I'm going to advise reporting a fault over at http://faults.plus.net
once raised you should hear back from us within 72 hours.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
fox65
Dabbler
Posts: 16
Registered: 06-09-2009

Re: Connection Loss

Ok I will do that, many thanks.