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Connection Loss
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- Re: Connection Loss
Connection Loss
24-07-2014 4:38 PM
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Hello, a couple of months ago or so I had this problem and you made a change at your end, all was working ok but now I am back to losing my internet connection on a regular basis, not for long but enough to make it a bit of a pain, I could do with a little help please.
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Re: Connection Loss
24-07-2014 4:49 PM
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Hi fox65,
Sorry to see there's an issue again.
It was due to a phone fault last time, I've run some line tests and that isn't detecting any problems so that may well mean we're looking at a separate issue this time.
I'm going to advise reporting a fault over at http://faults.plus.net
once raised you should hear back from us within 72 hours.
Sorry to see there's an issue again.
It was due to a phone fault last time, I've run some line tests and that isn't detecting any problems so that may well mean we're looking at a separate issue this time.
I'm going to advise reporting a fault over at http://faults.plus.net
once raised you should hear back from us within 72 hours.
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Re: Connection Loss
25-07-2014 3:08 PM
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Ok I will do that, many thanks.
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