Connection Fault
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- Re: Connection Fault
Connection Fault
19-01-2014 4:17 PM
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The log on my modem gives the following recurring error:
1/19/2014 14:18:40> netMakeChannDial: err=-3000 rn_p=805195e4
1/19/2014 14:20:6> Last errorlog repeat 141 Times
1/19/2014 14:20:32> netMakeChannDial: err=-3000 rn_p=805195e4
1/19/2014 16:4:17> Last errorlog repeat 2871 Times
1/19/2014 16:4:38> netMakeChannDial: err=-3000 rn_p=805195e4
1/19/2014 16:4:44> Last errorlog repeat 2 Times
1/19/2014 16:5:5> netMakeChannDial: err=-3000 rn_p=805195e4
1/19/2014 16:6:57> Last errorlog repeat 59 Times
SNR Margin is 0.1db (downstream) and 6.7db (upstream)
Line Attenuation is 41.1db (downstream) and 21.2db (upstream)
Data Rate is 11296 kbps (downstream) and 1092kbps (upstream)
Does anyone know what the problem might be?
Let me know if I can provide any more data.
Re: Connection Fault
19-01-2014 4:34 PM
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I think someone from PN will have to do this on Monday.
Out of interest, are you connected to your master socket?
Re: Connection Fault
19-01-2014 4:38 PM
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I'm not connected to the master socket. I took the faceplate off to check.
I can't seem to find where my master socket is. I live in a block of flats and I can only find an old oval GPO connector coming into my flat (if that makes sense).
How do I request an SNR reset?
Re: Connection Fault
19-01-2014 4:42 PM
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Have you tried seeing if there is any noise on your line? You can dial 17070 and choose option 2 for a Quiet Line test.
It could be that you don't have a Master Socket. They normally ask you to test your internet connection from there to rule out any internal wiring problems.
Re: Connection Fault
19-01-2014 5:03 PM
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Re: Connection Fault
20-01-2014 12:54 PM
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Re: Connection Fault
21-01-2014 9:25 AM
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Re: Connection Fault
21-01-2014 10:07 AM
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My SNR Margin has now changed to 6db (downstream) and 6db (upstream).
Line Attenuation is still the same and my downstream data rate has fallen to 9222 kbps.
It seems to me that I have increased my downstream SNR margin at the expense of some downstream speed. This is fine if it increases the stability of my connection.
This is the output on my log file:
1/21/2014 9:30:5> SNMP TRAP 2: link down
1/21/2014 9:30:10> ppp_ready: ch:805332fc, iface:804ade24
1/21/2014 9:30:10> SNMP TRAP 3: link up
1/21/2014 9:30:10> Accept() fail
1/21/2014 9:30:10> Accept() fail
1/21/2014 9:30:13> netMakeChannDial: err=-3000 rn_p=805195e4
1/21/2014 9:30:43> Last errorlog repeat 10 Times
1/21/2014 9:30:43> dynDNSOrgLogin:Error = -8, retCode
1/21/2014 9:31:12> netMakeChannDial: err=-3000 rn_p=805195e4
1/21/2014 9:40:12> Last errorlog repeat 467 Times
1/21/2014 9:41:18> netMakeChannDial: err=-3000 rn_p=805195e4
1/21/2014 9:58:39> Last errorlog repeat 77 Times
1/21/2014 10:3:42> netMakeChannDial: err=-3000 rn_p=805195e4
1/21/2014 10:4:13> Last errorlog repeat 5 Times
I still seem to be getting the repeating error code. Any thoughts?
Re: Connection Fault
21-01-2014 12:33 PM
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The downstream Data Rate seems pretty stable at 9222kbps.
Still getting the errors though
Re: Connection Fault
21-01-2014 3:03 PM
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Could this be a TP-Link router? I used to get those errors all the time. Although I had no problems I ask TP-Link support what it means. They advised me to ignore the error and enjoy using my product.
For the last year I have been using PN supplied router as wanted to use Router Stats
Dan
Re: Connection Fault
21-01-2014 3:21 PM
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Yes, it is a TP-Link router. Thanks for letting me know. I guess this means everything is okay.
Thanks everyone for your support and for fixing this
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