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Connection Drops
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- Re: Connection Drops
Connection Drops
11-02-2011 5:10 PM
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Hi all, I have noticed that my connection drops out around once a day/every other day. If I leave the router alone and watch it the lights go out then come back on. the red internet light comes on for 30 seconds and then it goes green and all is well again. The whole reboot takes around 5 mins.
Just wanted to ask is this normal. Also it could be happening more frequently but I would not notice cause I am not on the internet all the time.
Simon
Just wanted to ask is this normal. Also it could be happening more frequently but I would not notice cause I am not on the internet all the time.
Simon
Message 1 of 7
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Re: Connection Drops
11-02-2011 5:22 PM
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HI Seamo,
do all the lights go out on your router?
Jojo
do all the lights go out on your router?
Jojo
Message 2 of 7
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Re: Connection Drops
11-02-2011 6:08 PM
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No just the dsl and internet lights. The wireless light may have also gone off not sure, did not notice. The ethernet lights stayed on.
Its a d-link 2640 router.
Its a d-link 2640 router.
Message 3 of 7
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Re: Connection Drops
11-02-2011 6:41 PM
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Just happened again 10 mins ago.
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Re: Connection Drops
14-02-2011 9:55 AM
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Hi Seamo,
I see there have been a few disconnections. If these aren't intentional I would have a look here for some tips on how to troubleshoot it.
Jojo
I see there have been a few disconnections. If these aren't intentional I would have a look here for some tips on how to troubleshoot it.
Jojo
Message 5 of 7
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Re: Connection Drops
14-02-2011 1:12 PM
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Hi Jo,
thanks for the prompt reply. The link you gave me said one of the causes could be the telephone line and our telephone is still with virgin (it gets swapped over to you guys tommorow) so I think that may be causing the disconnections as we have had nothing but problems with the phone since swapping to them.
I will monitor it for now and see if it gets any better once our phone line is with plusnet.
Again thanks for the help Jo.
Simon
thanks for the prompt reply. The link you gave me said one of the causes could be the telephone line and our telephone is still with virgin (it gets swapped over to you guys tommorow) so I think that may be causing the disconnections as we have had nothing but problems with the phone since swapping to them.
I will monitor it for now and see if it gets any better once our phone line is with plusnet.
Again thanks for the help Jo.
Simon
Message 6 of 7
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Re: Connection Drops
14-02-2011 3:12 PM
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No problem Simon, let me know if you need any more assistance.
Jojo
Jojo
Message 7 of 7
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