Connection Drops Part 2

[#1]

Hi Y2J,
You don't have to leave it in the test socket for any length of time, so long as you're prepared to have a reduced performance. You're quite welcome to send us a ticket to have interleaving turned off, but as your line has been unstable recently I wouldn't rule out it causing problems again.
Jojo

[#2]

so keep interleaving on for a couple of weeks then get it turned off?
Cheers

[#3]

Hi Y2J,
You can do that, but as I said before if you're still in that upstairs extension you're not going to get a true idea of whether your line is performing well with it off as any issues could still be caused by the internal wiring.
Jojo

[#4]

dont know what to do tbh cant keep it on forever,the fault checker doesnt work  though the member centre, just send a ticket through help and support?
Also does it matter that when i doo speedtests etc why does it think im in redditch , down south im 7 miles from wigan lol
Says im 200 miles from manchester is this right?
cheers

[#5]

All PN centrals at the moment are in London, if you insist on using Speedtest.net, try Maidenhead

[#6]

Any update on my ticket for interleaving to be turned off ?
thanks

[#7]

Right interleaving has either been turned off or in the process of being tyrned off today, is there any stats i should show you, or anything yourside you can look at too see if things are ok now?
Line Mode ADSL2+   Line State Show Time
Line Power State L0   Line Up Time 00:00:08:52
Line Coding Trellis On   Line Up Count 1

Statistics Downstream Upstream
Line Rate 4543 Kbps 443 Kbps
Noise Margin 7.3 dB 17.8 dB
Line Attenuation 52.0 dB 28.2 dB
Output Power 0.0 dBm 12.9 dBm
MSGC (number in overhead channel data) 59 12
B (number of bytes in Mux Frame) 141 13
M (number of Mux Frames in FEC Frame) 1 1
T (Mux Frames over sync bytes) 1 4
R (number of check bytes in FEC Frame) 0 0
S (ratio of FEC over PMD Frame length) 0.9930 0.9912
L (number of bits in PMD Frame) 1144 113
D (interleaver depth) 1 1
Delay 0 msec 0 msec
Super Frames 33005  33003 
Super Frame Errors 58  0 
RS Words 0  0 
RS Correctable Errors 0  0 
RS Uncorrectable Errors 0  0 
HEC Errors 16  0 
OCD Errors 2  0 
LCD Errors 0  0 
ES Errors 0  0
Will my profile go up back to 5000kbps (download speed of 470-80 + Upload of 90kbps ?)
as at the moment they have been the same router stats since before new year, does my IP Profile go up?
Thanks alot
Lee

[#8]

This tells you that interleaving is turned off:

Quote from: Y2J

D (interleaver depth) 1 1

Quote from: Y2J

Will my profile go up back to 5000kbps (download speed of 470-80 + Upload of 90kbps ?) as at the moment they have been the same router stats since before new year, does my IP Profile go up?

The IP Profile only changes relative to the Sync Rate, and you're still achieving 4543 Kbps sync, which still means an IP Profile of 3500 (according to this lookup table at Kitz).
If your sync was just 1kbps higher, your IP Profile would move, sometime following, up to 4000.

[#9]

thanks for the reply wombat
on the member centre it says my ip profile is 4000 not 3500 

[#10]

Normally PlusNet's copy of the profile (in the member centre) is a copy of the BT value, but perhaps delayed slightly. There have been some recent reports on here that the two have gone out of alignment, so it is possible that has happened here.
On the 4th you reported a result from BT's speedtester, which indicated the same sync speed (aka "DSL Connection Rate"), and BT's version of the profile at the time was 3500.

Quote from: Y2J

From BT Line Test Your DSL Connection Rate :4543 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM) IP Profile for your line is - 3500 Kbps

Try taking a look at another BT speedtester result, and see if it reports 3500 or 4000.
Of course, this will still only fiddle with the IP profile between 3500 and 4000, and isn't close to getting you up to 5000. For that to happen, you need to significantly improve that sync rate - to between 5696 kbps and 6208 kbps.

[#11]

Cheers again wombat much appriciate the reply.
Download Speed
3440 Kbps

0 Kbps 4000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3440 Kbps
For your connection, the acceptable range of speedsis 1200-4000 Kbps.
IP Profile for your line is - 3500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.9:23.48:63.62 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
weird yesterday it was 3700+
and at one time i had this
12/16/2010 6:03 PM GMT 81.174.155.31 3.64 Mb/s 0.72 Mb/s 44 ms

[#12]

interleaving turned off yesterday no problems at all it must of been the snow .
Will my speeds go back up in a while? even tho my ip profile on PN is 4000, only getting 3300mbps 300 upload.
thanks

[#13]

could someone reply for the above, i havent got a reply by ticket too

[#14]

Hi Y2J,
Your BT profile is still set at 3500, the PN one is incorrect. You should try leaving your connection on continuously for this to lift to 4000.
Latest connection logs...

Jojo

[#15]

for days hours how long jojo?
wil it go back to 3700 kbps and 700 upload, because my upload is bad my online gaming is very laggy, maybe due to low upload
cheers jojo