cancel
Showing results for 
Search instead for 
Did you mean: 

Connection Details

Minxymoo
Grafter
Posts: 138
Registered: ‎22-07-2009

Connection Details

When I go to Connection Setting and then Connection Details in the member centre and click the link to open Automatic configuration for a BT Line I get prompted to Find, Save or Cancel I do not get an Open option.  Can any one one help thanks?
8 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Connection Details

Hiya,
Whilst not overly familiar with that option, I strongly suspect that it is for a dial up modem, so wouldn't be applicable in your case.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Connection Details

You only get the open option in Internet Explorer not in Firefox and even in IE8 it doesn't have a program to open it
Minxymoo
Grafter
Posts: 138
Registered: ‎22-07-2009

Re: Connection Details

Running IE7 on Windows Vista so should we be able to open it?
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Connection Details

Probably not as it won't recognise the file type.
Why do you want to open it anyway
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Connection Details

Sorry - I should have been more specific.
You don't want to open it.
Minxymoo
Grafter
Posts: 138
Registered: ‎22-07-2009

Re: Connection Details

Yes, my Hubby wanted to open it to see if it could shed any light on why our connection keeps dropping but does not look like we can get it to open
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Connection Details

No - it won't help at all.
Going back a few years, everyone would use a USB modem to connect to the broadband service.  I believe that that link is designed to automatically configure your USB ADSL Modem (which you don't have).
Minxymoo
Grafter
Posts: 138
Registered: ‎22-07-2009

Re: Connection Details

Thanks for info.