cancel
Showing results for 
Search instead for 
Did you mean: 

Connection ADSL mode

lhmngwy
Hooked
Posts: 8
Registered: 16-09-2016

Connection ADSL mode

Hello,

My plusnet connection went active yesterday, I am getting just over 2mbps whereas on sky I was getting just over 3mbps. It looks like my connection is set to ADSL rather than ADSL2 and I think that's what's causing it. Could I please have my connection set to ADSL2 mode?

Cheers,

Lee

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,412
Thanks: 244
Fixes: 68
Registered: 27-04-2007

Re: Connection ADSL mode

Hi Lee,

 

Sky use a separate network to us which involves different broadband technologies and in some cases different speeds.

 

I can see your connection is working above it's 1.5mbps estimate on ADSL 2 at the moment so I'm sorry to disappoint.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team