Showing results for 
Search instead for 
Did you mean: 

Connecting another device

Posts: 1
Registered: ‎20-03-2016

Connecting another device

I am trying to update my very old Kindle, this requires me to connect to wifi.  Plusnet doesn't come up automatically as available network, but will when I type it in.  I have the password from the router (I have tried both the password and sin & router password number)  Tells me unable to connect.  Gives me the option of manually putting in information, ie IP address etc. but more complicated than I can deal with.  Have not got the right cable to download from Amazon website. Thanks
Further to this have contacted online chat, it would appear problem with Kindle
Rising Star
Posts: 350
Thanks: 8
Fixes: 2
Registered: ‎28-07-2013

Re: Connecting another device

Was your Kindle connected to another router previously? And re. the password; did you make sure it was case-sensitive when you typed it in?