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Connected, when?

FIXED
harrym1byt
Rising Star
Posts: 106
Thanks: 14
Registered: 15-10-2016

Connected, when?

An email (soon after subscribing) from PN suggests they will transfer my connection from TT to PN on the 7th (today), PN's online Order Tracker suggests it will happen on the 8th after 12:00pm. Which is the more likely to be correct please?

2 REPLIES
jab1
Seasoned Pro
Posts: 1,499
Thanks: 267
Fixes: 5
Registered: 24-02-2012

Re: Connected, when?

Fix

The 8th, if all goes to plan - connections tend to be overnight, but it could happen on the 7th.

John
harrym1byt
Rising Star
Posts: 106
Thanks: 14
Registered: 15-10-2016

Re: Connected, when?

The phone switched over around 3pm on the 7th - it went on and off several times, before finally remaining on. A local friend tried several times ring me to test the line, it seemed to ring from his end, but there was nothing here (I'll investigate that more later). Others tried, including my mobiles and they worked fine.

Concerned that the DSL was on, but no internet, I rang PN to see if there might be an issue. PN said it would likely be fully operational just after midnight and I would receive a text message when it was on. I tried it several times after midnight, but nothing and no text message - however broadband was fully working this morning.