Confusing information/test results
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- Confusing information/test results
21-04-2016 6:13 PM
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I used the OOKLA speed tester for my broadband and it gave me:
Download - 10.01
Upload - 0.79
Then I used the speed tester on the http://www.connectingdevonandsomerset.co.uk/ website
which gave me:
Download - 6.28
Upload - 0.59
I am connected wirelessly, trying to connect my pc/router directly to my master socket is virtually impossible due to the socket's position.
So, why are the results so different?
Separately I am on an Exchange Only connection and I have been told that I will not get fibre for a
very long time yet 50 yards from my front door a new fibre box has been installed and according to
"Connecting Devon & Somerset" website fibre optic will be available for my address on May 6th 2015
yet according to the http://dslchecker.bt.com/
it is not available which is repeated every time I contact PlusNet.
Fixed! Go to the fix.
21-04-2016 10:01 PM - edited 21-04-2016 10:01 PM
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Hello there. Sometimes your throughput speed can vary depending on the speedtester, usually down to the website itself and how fast it responds to the request.
Testing over a wireless connection isn't 100% reliable too as wireless speeds can vary and fluctuate greatly.
If you would like to test your speed, I'd recommend using http://speedtest.btwholesale.com as that's our official one we use when raising faults, so we know it's reliable.
(Unless you're wanting to raise a fault, you can ignore the red guidelines, click the yes checkbox and then begin test)
Hope this helps
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Re: Confusing information/test results
21-04-2016 10:31 PM
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Thank you!
Test result on your recommended site:
Download - 18.53
Upload - 0.98
Re: Confusing information/test results
22-04-2016 12:04 AM
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No problem, that looks a lot better! Hopefully you'll be able to get fibre at some point *fingers crossed*
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