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Confused VMBU

Be3G
Grafter
Posts: 6,111
Thanks: 1
Registered: ‎05-04-2007

Confused VMBU

I think the attachment says everything that needs to be said...
(And Matt, if you read this, is this post short enough for you? Tongue )
10 REPLIES 10
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Confused VMBU

Okay, so that's not good.
Anyone else seeing this or is Be3G special?
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
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Registered: ‎04-04-2007

Re: Confused VMBU

Hi Thomas,
Just had a quick look and it would appear that there's an open problem already to address this (Ref:39759). It was raised on the 29th Jan.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Be3G
Grafter
Posts: 6,111
Thanks: 1
Registered: ‎05-04-2007

Re: Confused VMBU

Ok, thanks Bob. Let me know when it's believed to be fixed and I'll check it again.
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: Confused VMBU

I am seeing he same problem....  I guess there not been much progress in fixing it..
Only found out as I exceeded my limit last night,  2GB extra allowance, and less than 48 hours to use it!  Angry
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: Confused VMBU

I get the impression this problem still hasn't been fixed.  Angry
Is there a fix in sight,  or are those of us with this problem going to go into a third month with this (albeit minor) problem?
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Confused VMBU

Hmm.  Apparently that problem refereced earlier doesn't apply to your account as it was only Plus and Premier users that were affected by it.
Yours is a different one.
I've raised this separately as Problem 50872.
Be3G
Grafter
Posts: 6,111
Thanks: 1
Registered: ‎05-04-2007

Re: Confused VMBU

I'm guessing that means I was referenced in the wrong problem too then, as I'm on PAYG. Either way, at the rate things currently seem to be moving, it looks like we'll all be getting unlimited broadband before the VMBU is fixed. Tongue
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Confused VMBU

Thanks Thomas.
I've added your username to the problem.
avisoft
Grafter
Posts: 45
Registered: ‎23-08-2007

Re: Confused VMBU

I also have this problem - but I can find no trace of it. How do I add my name to it?
Martin
F9 avisoft
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Confused VMBU

Hi Martin,
It's an internal problem we have raised, though I can confirm I've added your username to it as an example.