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Confirming engineer appointment for Plusnet Fibre service install
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Confirming engineer appointment for Plusnet Fibre service install
17-08-2014 4:46 AM
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Hello,
would it be possible to get a confirmation on the booking of the engineer to install my fibre service on
27/08/2014 AM
Just want to double check everything is booked
Thanks
Scott Gourlay
would it be possible to get a confirmation on the booking of the engineer to install my fibre service on
27/08/2014 AM
Just want to double check everything is booked
Thanks
Scott Gourlay
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Re: Confirming engineer appointment for Plusnet Fibre service install
17-08-2014 12:43 PM
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Hi Scott,
Welcome to the forums. This question requires attention from PlusNET staff - Customer Relations Team (CRT) - who are not around the forums on weekends.
Kevin
Welcome to the forums. This question requires attention from PlusNET staff - Customer Relations Team (CRT) - who are not around the forums on weekends.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 2 of 4
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Re: Confirming engineer appointment for Plusnet Fibre service install
18-08-2014 10:54 AM
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Hi Karith,
After checking the order in the wholesale system, I can confirm that the appointment is set for the 27/08/14 AM as you mention.
After checking the order in the wholesale system, I can confirm that the appointment is set for the 27/08/14 AM as you mention.
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Re: Confirming engineer appointment for Plusnet Fibre service install
18-08-2014 4:45 PM
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Thank you for the confirmation Adam, better safe then sorry I always say
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