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Confirmed we have fibre, but PN say not able to upgrade yet?

esseff
Grafter
Posts: 247
Registered: 06-09-2007

Confirmed we have fibre, but PN say not able to upgrade yet?

Just wondering why this would be? Had a card through confirming FTTP, and indeed when I put our number into the checker is shows up. So why would PN not be able to upgrade us?
3 REPLIES
Superuser
Superuser
Posts: 9,768
Thanks: 1,151
Fixes: 63
Registered: 06-04-2007

Re: Confirmed we have fibre, but PN say not able to upgrade yet?

Plusnet don't yet have a mainstream FTTP product but you can apply for the trial by raising a ticket at http://trials.plus.net. It might help to get things moving if you then post the ticket number in the FTTP forum thread here.
David
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Confirmed we have fibre, but PN say not able to upgrade yet?

It's FTTP avaialble for you at the minute;

As spraxyt mentions, visit http://trials.plus.net and we'll hopefully be able to help. It wouldn't be at the 330Mbps spped either, it would be on an 80Mbps product.
esseff
Grafter
Posts: 247
Registered: 06-09-2007

Re: Confirmed we have fibre, but PN say not able to upgrade yet?

Thanks for the info. I've looked at the trial - is a little more expensive than what's currently on offer mainstream (£19.95 compared to £12.99 I believe).  I think I'll wait for something mainstream.