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Concentrator not reachable

wrightgj
Grafter
Posts: 39
Registered: 30-05-2011

Concentrator not reachable

Hi all
I've had fibre for a week a d everything had been fine but tonight it has dropped out and is giving a co concentrator not reachable error. I've rebooted pc modem and router many times but still get the error. HELP!
3 REPLIES
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: Concentrator not reachable

I think calling the CSC might get a faster response at the weekend.
David
wrightgj
Grafter
Posts: 39
Registered: 30-05-2011

Re: Concentrator not reachable

Called CS and they advised a reset of the router. This seemed to fix it, so hopefully problem solved
Superuser
Superuser
Posts: 9,677
Thanks: 1,074
Fixes: 60
Registered: 06-04-2007

Re: Concentrator not reachable

Thanks for feedback, glad to hear the problem has been solved. Smiley
David