Coincidence or Modem/Router issue
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- Re: Coincidence or Modem/Router issue
Coincidence or Modem/Router issue
03-01-2013 9:48 PM
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I wasn't around the first time but the 2nd time the modem seemed ok and DSL light was on, on checking the router and power light on solid as normal all other lights was flashing on/off in unison at a steady rate but not quickly like when data is transfering then the internet light and wifi light went off leaving broadband and ethernet lights still flashing on/off before comming back to life about 10 mintes later
Also somewhere on the forum i remember seeing that you could get the extended logs from the router but having trouble tracking it down at the moment if anyone could let me know ?
Also can PN staff log into router/modem to see if it is a faulty router / modem or why the connection has dropped off twice later on today, i know there was some problems this morning but my daughter was home all day and said it never dropped then and didn't have a problem till late afternoon.
Any help or comments appreciated
Thanks
Steve
Re: Coincidence or Modem/Router issue
03-01-2013 11:13 PM
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syslog msgbuf show
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Coincidence or Modem/Router issue
04-01-2013 8:18 AM
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using syslog msgbuf show only seemed to show what was already visible in the router log
using syslog msgbuf show hist=enabled seemed to go further back and looking at that there was another disconnection around the time i was notified the changeover had occured from extre to unlimited fibre so assume that one was normal
I will have a further look tonigfht when back home and see if there have been any further disconnections today
Re: Coincidence or Modem/Router issue
04-01-2013 11:34 AM
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But if syslog msgbuf show hist=enabled is better than syslog msgbuf show , then might you, jelv, invite the RouterStats author to tweak things again?
Re: Coincidence or Modem/Router issue
04-01-2013 11:37 AM
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Can anyone confirm mushy's findings? I wonder if it is firmware version dependant?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Coincidence or Modem/Router issue
04-01-2013 11:57 AM
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I don't think I can offer any help because a) mine was rebooted recently (30th Dec) too, and b) I don't know how to Telnet in (other than with RouterStats).
Re: Coincidence or Modem/Router issue
04-01-2013 12:02 PM
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Quote from: jelv I'm looking at the difference, but can't see any at present due to a recent full router reboot. Without the extra option I'm seeing more than the web interface shows.
To be clearer, with RouterStats (i.e. syslog msgbuf show ) I see logs back to the 30/12 reboot, which is much more than the web UI which only shows back to yesterday.
Re: Coincidence or Modem/Router issue
04-01-2013 12:14 PM
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I'm not sure how routerstats work having never used it.
I only got what was being show through the UI without the extra bit but with it i think it went back to the 29/12/12
Is there a way to export the log through telnet ? Don't think it would cut and paste but didn't have much time to play around.
Re: Coincidence or Modem/Router issue
04-01-2013 12:24 PM
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Re: Coincidence or Modem/Router issue
04-01-2013 12:36 PM
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Quote from: mplusnetuser b) I don't know how to Telnet in (other than with RouterStats).
Open a cmd window and run the following command
telnet 192.168.1.254
The user name and password is the same as you use for the web interface.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Coincidence or Modem/Router issue
04-01-2013 12:37 PM
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Which firmware version are you on?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Coincidence or Modem/Router issue
04-01-2013 12:59 PM
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Quote from: jelv Open a cmd window and run the following command
telnet 192.168.1.254
The user name and password is the same as you use for the web interface.
Oh, cool, thanks. Well, I tried without the hist=enabled first, in case it's a sticky setting. Then with it. Same results in both cases: identical logs back to the last reboot on 30/12.
Hopefully someone has a longer record to compare ...
Re: Coincidence or Modem/Router issue
04-01-2013 1:13 PM
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Quote from: jelv @ mushy
Which firmware version are you on?
Not at home at the moment to confirm but think it is something like 8.C.M.0
Re: Coincidence or Modem/Router issue
04-01-2013 2:03 PM
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However I can't remember what I changed. I'll see if I can find anything in the guide.
Re: Coincidence or Modem/Router issue
04-01-2013 5:12 PM
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Looking at 'help' I didn't spot anything to make hist=enabled the default. Currently whether I add hist=enabled or hist=disabled to the TG585 log listing command makes no difference to the output. Both go back to shortly after the last restart/re-sync 17 days ago which is probably the extent of the buffer (around 450 lines).
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