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'Clr rej. LTb still evident'

robin35
Grafter
Posts: 39
Registered: ‎07-03-2010

'Clr rej. LTb still evident'

Can you tell me what  ''Clr rej. LTb still evident'' means.
Thanks
3 REPLIES
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: 'Clr rej. LTb still evident'

Where are you seeing this?
If it is in a ticket, what is it related too?
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: 'Clr rej. LTb still evident'

Hi Robin,
Clear reject means that we have passed the fault back to BT for further investigation.
LTB still evident means that the Lower Threshold Breach (your line is synchronising at a speed lower than your fault threshold rate) is still being seen by us.
It's an internal note in relation to your fault.
robin35
Grafter
Posts: 39
Registered: ‎07-03-2010

Re: 'Clr rej. LTb still evident'

Hi Jameseh thanks for the info
Regards Robin