Changes to the migration process?

[#1]

Does this refer to the MACless migration process that BT Retail has been trialing and upsetting customers with erroneous cease charges?
I have to say that (as usual) Adrian speaks a lots of sense, especially the last paragraph, and I suspect there will need to be changes to the way cease charges are raised to make it workable.

[#2]

Hi pwatson,
This does indeed appear to be the theme of the article, this is something that OFCOM have been planning on implementing for some time now and will become a reality as this moves forward.
RevK's final paragraph rings a few bells from a few different meetings that have taken place over the last 6 months but whichever way we look at it, the majority of the change should benefit the customer here and make switching a little easier. I suppose the main factor will be communicating out to all customers that email notification will be sent on the receipt of migration order so that the decision to proceed or cancel it can be made within the 10 day window.

[#3]

So I'm away on a fortnight's holiday with no access (or inclination to check) email and come home to find I've been slammed and there's nothing I can do about it. Chances are my current ISP has closed my account and I've lost all my emails to cap it all.
RevK's suggestion of a fixed permanent MAC code known only to the user and their current supplier which is shown on every bill is a good one.

[#4]

The current process, where the initial request is made to retentions, only to be met with in the first instance reluctance to give the MAC to the customer without bombarding them with hard sell first is abused by ISPs. 
Both times I have migrated broadband (from Plusnet to BT and back again) it has taken two phones calls to obtain the MAC code. Plusnet didn’t process my first request and with BT the first agent would not processes my request choosing to transfer me to an offshore call centre instead  >:(.
The new system is far from perfect, the prospect of slamming and "lost" migration requests sounds a real possibility. These need to be addressed before its introduction.

[#5]

Quote from: jelv

RevK's suggestion of a fixed permanent MAC code known only to the user and their current supplier which is shown on every bill is a good one.

I also think this is a really good idea.
A regular source of line slams are down to line being incorrectly registered at addresses (happens often with refurbished flats and new builds). I really feel that Openreach should address this before the changes are implemented.