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Changed usage allowance..and have a question?

jonnybennett
Grafter
Posts: 74
Registered: ‎28-11-2007

Changed usage allowance..and have a question?

Hi again everyone,
           Got another question. Last month I changed my usage allowance to 24gb and was charged for this. However a few days ago I had to up this to 25gb.
I have decided to change back to 20gb next month. My next billing date is on the 18th of this month, does this mean I will only be charged the standard £19.99 plus 75p for the extra gig. Don't quite know how this works.
If i'm paying in arrears then I could understand paying for 25gb but as far as I was aware you pay for the month in advance.
Hope I haven't confused the situation. Its just the fact that I paid for 24gb usage on 18th December and had to add 1gb a day or 2 ago, now i've changed back to 20gb I don't know where I stand.
Thanks
6 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Changed usage allowance..and have a question?

Hi Jonny,
You're right.  At the start of each month, you pay for your subscription account, in your case 20+4GB and then you are charged at the next billing date for any additional usage, plus your usual subscription fees.
jonnybennett
Grafter
Posts: 74
Registered: ‎28-11-2007

Re: Changed usage allowance..and have a question?

Thats the problem though. Basically the situation is the following:
Beginning of December (roughly) - upped usage to 24gb
18th December - billed for 24gb
14/15th January - upped usage to 25gb
16 January - put usage back down to 20gb for next billing
So as far as i'm aware I paid for the extra 4 on December 18th, but where do I stand because I upped to 25gb. So confused, sorry.
Correct me if i'm wrong, but in 2 days will the situation be the following:
pay standard £19.99 subscription + £0.75 for extra 1gb = £20.74
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Changed usage allowance..and have a question?

Yup, it gets confusing doesn't it? Smiley
On your next months bill, you'll get charged for this months extra GB plus the subscription for 20GB.
jonnybennett
Grafter
Posts: 74
Registered: ‎28-11-2007

Re: Changed usage allowance..and have a question?

haha. Ok that makes sense.
One other thing, considering the next billing date is the 18th Jan, have I left it to late now.
Already gone ahead and changed it, but hope it will take effect this billing?.
Its just handy to add extra gigs here and there, will probably use it again .
jonnybennett
Grafter
Posts: 74
Registered: ‎28-11-2007

Re: Changed usage allowance..and have a question?

it = the usage allowance  Grin
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Changed usage allowance..and have a question?

Yep, it's fine as long as you do it before your billing date.