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Change the Router

valart
Grafter
Posts: 418
Thanks: 1
Registered: 09-10-2007

Change the Router

My broadband line disconects on rare occasions my neighbour as offered me a router which he as never used it is the same one that I have already got got and should I change all of the filters.
2 REPLIES
mikeyriot
Grafter
Posts: 116
Registered: 20-12-2010

Re: Change the Router

I'd reccommend first swapping the router, keeping the old filters, and if you're still getting disconnects swap the filters. If you're still having problems remove all extensions and phones and plug directly into the test socket (if you have one). If you still see disconnects then you should raise a fault. If you see an improvement in the test socket then you know its your internal wiring and/or extensions.
If it only rarely disconnects though I'm not sure if it'l be seen as a problem, unless its affecting you're service.
Mike
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Change the Router

Hi valart,
What router is it you are using? Can you tell me if you're using any extension cables/sockets? Do you have a test socket you can plug into?
Jojo Smiley