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Change off Broadband
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Change off Broadband
08-03-2014 12:52 PM
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I changed my Broadband from unlimited to the limited option last week and nothing has been done according to My account page I''m still on Unlimited.
Can this be sorted please.
Can this be sorted please.
Message 1 of 5
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Re: Change off Broadband
08-03-2014 1:17 PM
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I believe changes happen at the account month end.
Kevin.
Message 2 of 5
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Re: Change off Broadband
08-03-2014 1:17 PM
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it will change on your billing date
If you look on closed tickets on your account there should be something there
If you look on closed tickets on your account there should be something there
Message 3 of 5
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Re: Change off Broadband
10-03-2014 11:19 AM
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Hi Alex2x,
As confirmed on Service Notice: SN186166829 and by Oldjim your account change is scheduled to complete on your next billing date.
As confirmed on Service Notice: SN186166829 and by Oldjim your account change is scheduled to complete on your next billing date.
Message 4 of 5
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Re: Change off Broadband
10-03-2014 12:13 PM
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Yes, that's what I was trying to say. Couldn't remember the correct word (billing)!
Kevin.
Message 5 of 5
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